Sean Brassell
Director of Field Operations, Metro Elevator Northwest
As the Director of Field Operations at Metro Elevator Northwest, Sean Brassell is dedicated to delivering exceptional customer satisfaction while maintaining open lines of communication. He firmly believes that customers are at the heart of everything he does and strives to serve them as trusted partners, fostering long-lasting relationships.
With a wealth of qualifications, Sean brings a diverse background to his role. As an NEIEP apprenticeship instructor for six years, he gained a comprehensive understanding of elevator operations and his expertise spans all departments, including new installations, service, repair, and modernization. Sean has also served as a foreman and adjuster in new construction and was entrusted as the Seattle office troubleshooter by his former employer. Furthermore, his commitment to safety is evident through his OSHA 30 certification.
Sean’s journey in the industry began after completing a five-year active duty contract with the Navy. With over 18 years of experience, he has honed his skills and earned recognition for outstanding work. In 2021, Sean was honored as Field Technician of the Year during the inaugural year of a program implemented by Mitsubishi Electric, his previous employer.
What truly sets Sean apart is his ability to thrive under pressure, his unwavering belief in teamwork, and his knack for creative problem-solving. He seamlessly adapts to complex scenarios and places great importance on building cohesive teams.
Outside of work, Sean treasures moments with his family. Having served in the military for over two decades (including five years of active duty and 15+ years in the Reserve), he understands the value of moments spent with loved ones. Sean also enjoys staying active, working on his project cars, and contributing to his church community whenever his busy schedule allows.