At Metro Elevator, we know how important elevators are for getting around in modern buildings. Millions of people rely on them every day, so making sure they’re safe and reliable is our top priority.
Recent changes to elevator communication codes, including ASME A17.1/CSA B44 2019 focus on using new technology, improving accessibility, and boosting security. In this blog, we’ll take a look at how Metro Elevator is implementing these updates.
Two-Way Messaging Capability for Hearing and Speech Impaired
Improving Accessibility
New rules from the IBC and ASME now require that emergency phones in elevators offer video and text communication, which is crucial for passengers with hearing or speech impairments to communicate during emergencies. In 2018, the IBC required that emergency call systems in elevators allow passengers to communicate via video and text. In 2021, the elevator code was updated to include even more details.
Fulfilling the Requirement
Here are a few ways Metro Elevator is meeting these rules:
Text-to-Speech Systems
Many elevators now have screens that show emergency messages as text, so even if someone can’t hear, they can read what to do.
Video Intercoms
These systems allow face-to-face communication with emergency responders using sign language or typing.
Smartphone Apps
Some elevators now connect with mobile apps that integrate with the building’s security system. This lets passengers send messages for help straight to security or emergency service.
At Metro Elevator, we’re experienced in installing and modernizing these communication systems, making sure they function correctly and meet all regulatory requirements.
Video Capability
Enhancing Security and Emergency Response
Video monitoring in elevators has several benefits:
Security
Cameras discourage vandalism and theft, and they provide evidence if incidents occur. The presence of cameras can deter criminal activities, making elevators safer for all users.
Emergency Response
Videos help emergency teams understand what’s happening during breakdowns or emergencies. They can see who is trapped, assess injuries, and organize rescue efforts.
Technical Aspects
Setting up video systems means choosing the right placement for cameras and making sure they record things clearly. We also need to store the recordings securely, following privacy rules so only the right people can see them.
Privacy Concerns
While video monitoring improves safety, it also raises privacy concerns. Codes emphasize protecting passenger privacy. Cameras shouldn't cover private places like bathrooms, and they shouldn't record sound without people knowing.
Metro Elevator works to ensure that audio and video surveillance solutions comply with all privacy laws and regulations, and that footage is securely stored and accessed only by authorized personnel.
Why Modernizing Elevator Communication Systems is Important
Elevators are essential for tall buildings. Modernizing these systems isn’t just about following rules; it’s about ensuring safety, accessibility, and a good experience for everyone using the elevators. Old systems can fail unexpectedly, causing safety risks and inconvenience.
Metro Elevator’s Dedication
At Metro Elevator, we stay updated on the latest industry developments such as IBC and ASME elevator code updates. We constantly improve our services to meet new safety standards and technology advancements. This dedication ensures we offer the best service, giving you peace of mind that your elevators are safe and efficient.
Keeping in Mind Local Regulations
Local regulations, such as New York State's 2020 Building Code and New York City's 2022 Building Code, dictate specific requirements, including additional video and two-way messaging requirements for elevator communications, underscoring the importance of consulting with an expert.
If you have questions about your elevator communication system, reach out to Metro Elevator to ensure the changes you make are in line with your area’s regulations.
Partner With Metro Elevator
We are dedicated to staying updated with the latest elevator communication codes to enhance accessibility, security, and passenger safety. It's essential for building owners, manufacturers, and maintenance teams to follow these codes for safer elevator rides. As buildings get taller and more complex, adopting updated codes ensures all passengers, regardless of ability, can use elevators safely and efficiently. This commitment meets regulations and creates a more inclusive and secure environment.
With locations nationwide including New England, New York, Virginia, Raleigh, the Carolinas, Coastal Carolina, Utah, the Northwest, and NorCal, Metro Elevator delivers unmatched elevator solutions tailored to the unique needs of each region. We are proud to lead in providing advanced, reliable, and safe elevator services.
Trust Metro Elevator to modernize your elevator systems, ensuring they meet the latest standards and provide the highest level of safety and reliability. Contact us today to discuss how we can support your vertical transportation needs.
Kevin McInerney is one of the founding partners of Metro Elevator New York and is currently Vice President of Service Operations. Learn more about Kevin and his team.