top of page
Writer's pictureTaylor Sanford

Proprietary or Non-Proprietary Elevator Systems: Metro Elevator Is Your Partner in Either Choice

When it comes to choosing an elevator system for your building, the decision isn't always straightforward. One of the critical choices you'll face is whether to go with a proprietary or non-proprietary system. Each option has unique advantages and potential drawbacks, and making an informed decision can significantly impact your building's operations, maintenance, and overall budget.


Understanding Your Options: Proprietary and Non-Proprietary Elevator Systems


At Metro Elevator, we want to help you understand all your options so you can choose what’s best for your business in the long run. The good news is that no matter what kind of system or elevator you have, Metro Elevator has the resources and capabilities to service them. Let’s take a look at both proprietary and non-proprietary elevators to help you make an informed decision.


Proprietary Elevator Systems

Proprietary elevator systems are made by the original equipment manufacturers (OEMs). These systems often come with advanced technology, are easy to install, and offer many benefits that appeal to building owners and managers.


One of the biggest advantages of proprietary systems is their advanced technology. These systems usually have the latest features that improve performance, energy efficiency, and user experience. 


Proprietary systems typically come with maintenance support from the OEM. 

However, a common worry with proprietary systems is the belief that only the OEM or their authorized dealers can service them, which might lead to higher maintenance costs. At Metro Elevator, we want to ease this worry. Our team can service proprietary systems, using our experience and knowledge to provide top-quality maintenance and repairs. This means you can enjoy the benefits of a proprietary system without being stuck with one service provider.


Hallway leading to a choice of elevator doors

Non-Proprietary Elevator Systems

Non-proprietary elevator systems use parts and software from other manufacturers. This allows the elevator technician to find the best and most cost-effective solution for your elevator system, saving you both time and money.  Metro Elevator is fully equipped to repair or modernize these systems, ensuring your building remains operational.


Our technicians are available to schedule maintenance at convenient times, minimizing disruptions. We aim to source replacement parts quickly and affordably, reducing downtime during repairs and keeping your elevator running smoothly with minimal inconvenience to users. This flexibility can be a significant advantage for building owners looking to maintain control over their service options and costs.


Customer Choice: Metro Elevator’s Commitment to Service

Whether you choose a proprietary or non-proprietary elevator system, Metro Elevator is committed to providing exceptional service and support. Our team of experts is trained to handle both types of systems, ensuring that you receive the best possible maintenance and repair services regardless of your choice.


Top of elevator car

We understand that each building has unique needs and constraints, and we are here to help you navigate these decisions. Our goal is to ensure that your elevator system operates smoothly, efficiently, and safely, providing reliable service to your building's occupants. 


As a team that prioritizes customer satisfaction, we aim to build long-term relationships based on trust and quality service. Our extensive experience with both proprietary and non-proprietary systems allows us to offer unbiased advice tailored to your specific situation.


Choose the Right Elevator System with Confidence

Making an informed decision about your elevator system can have a lasting impact on your building's operations, user experience, and budget. At Metro Elevator, we are dedicated to helping you understand your options and choose the system that best meets your needs. Whether you opt for a proprietary or non-proprietary system, you can count on us for reliable, high-quality service and support in the long run.


With locations throughout the country, we are committed to helping you evaluate your needs and determine the next steps. Contact us today for a free consultation or to learn more about our repair, modernization, or new installation services. The team at Metro Elevator is ready to assist you in making the best choice for your building, ensuring that your elevator system is efficient, reliable, and tailored to your specific needs.  



bottom of page